Can businesses receive an invoice?
Yes. We work with companies and can provide invoices for corporate orders, decorations, and event services.
How do I place an order?
You can place an order directly through our website or contact us for a custom request. For personalised decorations, events, weddings, and corporate projects, we recommend contacting us in advance so we can discuss your ideas, location, timing, and budget.
How far in advance should I place my order?
For standard balloon orders, we recommend ordering at least 2–3 days in advance. For custom decorations and larger installations, 1–2 weeks is preferable. Weddings, corporate events, and full event organisation should ideally be booked several weeks or months in advance.
Can I place a last-minute order?
Yes. We often accommodate last-minute requests depending on availability, production capacity, and delivery schedule. Contact us and we will let you know what is possible.
What payment methods do you accept?
Available payment methods depend on the type of order. Payment details and any required deposit will be confirmed when your order or event is finalised.
Do you require a deposit for events?
For larger decorations, weddings, corporate events, and event organisation, a deposit may be required to secure the date and begin preparations. The amount and payment schedule are agreed individually.