25. Refunds Following a Statutory Withdrawal
Where you validly exercise a statutory right of withdrawal, we will make the refund in accordance with applicable law.
For eligible goods, we may generally withhold reimbursement until we have received the goods back or until you provide evidence that you have sent them back, whichever occurs first. Refunds will generally be made using the same payment method used for the original transaction unless another method is expressly agreed. Under EU rules, reimbursement must generally be made without undue delay and no later than 14 days after notification.